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A decision is a judgment. It is a choice between alternatives. It is rarely a choice between right and wrong. It is a best choice between ‘almost right’ and ‘probably wrong’ – but much more often a choice between two courses of action, neither of which is probably more nearly right than the other (Drucker 1974, p. 379).

I come to realize in the future the only competitive advantage a company may get over its competitors is having a manager with the ability to learn faster.


It’s important to understand that the term “systems thinking” can be define differently by people. The discipline of systems thinking is more than just a collection of tools and methods – it’s also an underlying philosophy (Michael Goodman, 2018).

In this sense, systems thinking is a disciplined approach for problem-solving more completely and accurately before acting. It allows us to ask better questions before jumping to conclusions.

System Thinking is entirely a different approach in managing an organization. It makes a person cares to understand the system interactions and linkages between the components that comprise the whole system.

System thinking practice encourages organizations to explore inter-relationship (context and connections), perspective each and every actor has his own particular perception of the situation and boundaries, agreeing on scope, scale and what might constitute an improvement.

Systems thinking is particularly useful in addressing complex or wicked problem situations. These problems cannot be solved by anyone actor, any more than a complex system can be fully understood from only one perspective. Moreover, because complex adaptive systems are continually evolving, systems thinking is oriented towards organizational and social learning – and adaptive management.

Why Use Systems Thinking?

As earlier discussed, Systems thinking expands the range of choices available for solving a problem in management and operation, by broadening our thinking it helps us approach problems in new and different ways. However, the systems thinking principles makes us understand that there are no perfect solutions in decision making; the choices we make may have an impact on the whole system. Therefore, it allows us to make informed choices and help avoid waste of much time, money and other resources.

When Should We Use Systems Thinking?

It can be applied in a complex or wicked problem that are ideal for a systems thinking, it has the following characteristics:

  • The dilemma is incurable and not a one-time occurrence.
  • The case is very meaningful
  • The situation is familiar and has a known history.
  • People have severally struggled and failed to solve the problem before.

Benefits of System Thinking

• Explore numerous career opportunities.

• Create an overwhelming knowledge of the future.

• Understanding the problematic human aspects challenges related to change.

• Understanding and fix the “problems that never seem to go away”.

• Re-design cracked systems.

• Design fresh systems.

The six rules of Systems Thinking

1. Absoluteness and Interactions: The entirety is bigger than the sum of its parts (the property of the whole, not the property of the parts; The product of interactions, not the sum of actions of the parts)

2. Openness: Living systems can only be understood in the context of their atmosphere.

3. Pattern: To identify uniformity or similarity that exists in significant entities or at multiple times.

4. Purposefulness: What you know about how they do what they do guides to understanding WHY they do what they do.

5. Multidimensionary: To see interrelated relations in opposing preferences and to create feasible wholes with infeasible parts.

6. Counterintuitive: That actions intended to produce the desired outcome may generate opposite results.

In conclusion, System Thinking creates more confidence in us, instead of avoiding complicatedness, a systems approach helps us see problems as stimulating opportunities. These dangers offer potential ways to innovate and develop our creativity. Instead of shy away from difficult problems, in the end, our employees turn into active problem solvers.

Systems thinking can help us revolutionize our workplaces across every vertical. If you impose the systems approach to work in your organization, a better and more valuable business could be right around the corner.

Moreover, exploration will be done on:

  1. Logical Application of Systems Thinking in Business
  2. The Iceberg Model for Problem-Solving
  3. Improving managers’ intelligence through Systems Thinking
  4. Why are Systems Thinking Important to Innovation?


Mella, Piero (2012) Systems Thinking : Intelligence in Action, Springer Milan at retrieved on 04-04-2021.

Michael Goodman, 2018 at retrieved on 04-04-2021.

Kishau Rogers: retrieved on 06-04-2021


Published by Abu Fatima

A tech-ecosystem builder, an entrepreneur with diffuse ideas and a certified ethical hacker (EC-Council). Chief Digital Officer, a Digital Transformation enthuse.

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